FREQUENTLY ASKED QUESTIONS

We’re excited to have you here! Whether it’s your very first class or you’re simply curious about how ELEVATE 228 works, we’ve gathered some helpful info to get you started with confidence. If anything’s unclear, reach out—we’re always here to support you.

  • Barre is a low-impact, full-body workout inspired by ballet, yoga, and Pilates. Our classes use small, targeted movements to strengthen and tone your muscles while improving flexibility and balance. Every class is designed to be effective and safe for all fitness levels.

  • We use MINDBODY for all class bookings! You can reserve your spot by downloading the MINDBODY app or visiting our schedule on our website. Simply create an account, choose your class time, and book ahead of time.

  • All you need is a water bottle and a pair of grippy socks for safety and stability. We provide all other equipment. If you don’t have socks, you can purchase them at the studio.

  • First-time clients should arrive 15 minutes early to class so our team can give you a quick tour and help you set up. Returning clients should plan to arrive 10 minutes before class starts.

  • For your safety and the flow of class, clients will not be permitted entry after the first 10 minutes of class. Please plan to arrive on time.

  • We require 30 days’ notice for membership cancellations. For class reservations, please cancel at least 6 hours before your scheduled class to avoid losing your credit or being charged a late cancellation fee of $15

  • For best results, we recommend 3–4 classes per week. With consistency, most clients start to see and feel changes in as little as 10 classes.

  • All of our classes are 50 minutes.

  • If a spot opens up, you’ll automatically be added from the waitlist. You’ll receive a notification via MINDBODY or email/text if you’ve been moved into class. We recommend checking back often, as spots sometimes open last-minute.

  • Yes! Our classes are designed for all levels. Your instructor will offer modifications and form cues to help you feel comfortable and confident from day one.

  • Yes, we offer private and small group sessions. These are great if you want more personalized attention or if you’re celebrating a special event. CONTACT US directly to schedule.

  • We recommend leggings or fitted pants and a comfortable workout top. Grippy socks are required for safety and stability. Avoid loose shorts or clothing that may restrict movement.

  • At this time, we do not offer childcare. For safety reasons, children may not remain in the studio during class.

  • Not at all! No dance background is needed. Our workouts are designed for every body, and our instructors will guide you through modifications and challenges to match your fitness level.

STUDIO POLICIES

LATE CANCEL / NO-SHOW POLICY

Cancellations must be made at least 6 hours prior to class time.

  • A $15 fee will apply for late cancellations; a $20 fee will apply for no-shows.

All cancellations must be made through your Mindbody account. We are not responsible for cancellations made outside of the system.

MEMBERSHIPS

All memberships must provide a 30-day notice prior to your next billing date. Members may pause their membership once per year for a duration of 1–3 months. To request a pause or cancellation, email info@elevat228.com.

OTHER POLICIES

For the safety and focus of all clients, we have a no cell phone policy inside the studio. Please silence and store your phone before class begins. If you’re expecting an urgent call, let your instructor know ahead of time.

We kindly ask that all clients stay for the full class. Each portion of class is designed with a specific purpose, including the cooldown at the end. Leaving early not only disrupts the flow but also means missing important stretches that help prevent injury. If you know you’ll need to leave early, please let the instructor know before class begins.