FREQUENTLY ASKED QUESTIONS

We’re excited to have you here! Whether it’s your very first class or you’re simply curious about how ELEVATE 228 works, we’ve gathered some helpful info to get you started with confidence. If anything’s unclear, reach out—we’re always here to support you.

STUDIO POLICIES

LATE CANCEL / NO-SHOW POLICY

Cancellations must be made at least 1 hour prior to class time.

  • A $15 fee will apply for late cancellations; a $20 fee will apply for no-shows.

All cancellations must be made through your Mindbody account.

MEMBERSHIPS

All memberships must provide a 30-day notice prior to your next billing date. Members may pause their membership once per year for a duration of 1–3 months. To request a pause or cancellation, email info@elevate228.com.